Archive for the ‘personal growth’ Tag

Now For Something Completely Different

Lately, my posts have been about me, my struggle with anxiety and sleeplessness, my elation over my new house, my continued attempts to be positive and find at least one good thing in every day. Those are good things, mostly. Also, predictable and likely boring.

So today, I’m writing about something different: me. Oh, right. That’s not different at all. What is different is the aspect of me that I’m writing about: writing.

I’ve revealed here before that I’m working on writing and being creative, generally. I even crowed about one of my short stories being selected for publication in an anthology to be released this coming spring. Writing beyond this blog and unrelated to my profession is, to use a hackneyed phrase, a passion of mine – a quiet, unassuming passion, but passion nonetheless.

It’s an area of my creativity that is fraught with complex emotions. As a student, the mechanics of writing, especially sentence structure and composition, were challenging for me. I encountered a lot of harsh criticism that I really didn’t understand – much of it seemed to tell me to do what I had already done, without acknowledging that what I’d written already met the edicts my critic was imposing. I felt stifled and inadequate, though without any clear reason why my writing failed to please.

And then there’s the self-criticism, borne of insecurity and reflecting that formative experience, that’s at least as harsh and confusing as any external commentary. Constantly worrying about whether someone will “get it”, will appreciate the thoughtfulness and creativity I’ve poured into a given piece, has been a significant hindrance to my creative productivity.

Putting something out there for someone else to consume and comment is a risky business. Egos can get bruised, feelings can be crushed, confidence can be scorched. All for the thrill of taking thought from ether, putting it into words in an order and structure unique to its form, and setting it free to become an entity unto itself. Big payoffs and big disappointments abound. Which it will be is a mystery until it happens. Sometimes it’s worth the risk. Other times…not so much.

When I get lost in the conundrum of weighing those risks, I often resort to the safety of retreat. Simply putting the questions – what if, why, when – out of my mind and focusing on the how. What is the next step? If this story or essay or blog post is going to happen, what’s the next thing to be done? That works for most writing problems I encounter. Giving me a finite goal and a short horizon to view usually lets my brain work the problem.

That trick doesn’t seem to be effective on a real block, however. When I’m struggling to plot a story or even come up with a creative idea, “the next thing” is hidden and out of reach. It’s maddening.

I’ve been battling such a block for a while now. At first, I thought it was a combination of work stress and personal disappointment after a fairly ignominious and humbling dating experience. But as I have experienced a lot of emotional highs and great blessings since, prompting a few good blog posts and a lot of easing of stress, the expected lifting of the block hasn’t occurred. I keep starting to write and either I spend hours with nothing but a blinking cursor on a blank page, or scribble frantically and end up with nothing but some disjointed, crumpled handwritten notes to show for it.

So, in an attempt to break the block, I’m combining tactics: naming the demon to sap it’s power, while narrowing the focus to a single step. This blog admitting to the problem is the naming: I have writer’s block.

The single step I’m contemplating to break that block is writing by hand. It’s not a new, revolutionary tactic. It’s been done throughout history, literally. Since humans began recording, we’ve been writing by hand. And yes, technically, even electronic writing is mostly done by human hands on a keyboard (though dictation by voice isn’t “by hand”, it still usually requires a human action to get started). But there’s something alchemical about taking a pen in your hand and moving it across the page in a rhythm of strokes to form words. For my brain, this magical transmogrification of the staticky, noisy thoughts into ordered, coherent thoughts is activated by the physical movement of the pen in my hand in a way that doesn’t happen with my fingers on a keyboard.

Maybe that’s got something to do with the fact that most of my work is done by computer keyboard. Maybe the change from typing to old-fashioned writing shifts my brain to another gear? I don’t know. But I’m not going to question it. I’m just going to do it.

I’ve got a brand new notebook, sized just right to keep with me everywhere, and a pen. I’m going to commit to writing down thoughts and snippets and ideas as they occur, not obsessing over order, chronology, neatness or coherence. I’m just going to write what occurs to me when it occurs to me for an entire month. Then, the following month I’m going to take the time to read through the notes, mark what I think goes together, and decide if it can become a finished work. If so, I’ll also decide when and how long I’ll take to pull it together.

That’s the plan. Let’s see if I can pull it off. But I’m not going to be a stickler about precise dates or number of words to write or topics to cover. I’m going to let my spirit be free in this experiment. Even that’s a stretch for me, the linear-thinking, logically-driven, ordered lawyer. But this isn’t about the lawyer in me. It’s about the creator in me who longs to be legitimately regarded as a writer. To achieve that, I need to write. And to write, I have to kill this block.

Wish me luck.

Lost and Stuck

A friend on Facebook posts daily Reasons Not To Quit under Miss Hanne’s Academy For Wayward Girls. These little nuggets of wisdom and inspiration have been a steady source of courage and comfort for me for some time. Today’s post “Reasons Not to Quit #1070: What one specific thing are you going to do today to make it a little easier for you not to quit? #reasonsnottoquit” incited a lot of thoughts and feelings that I’ve been wrestling with for weeks.

Boiled down to it’s constituent elements, the particular sludge stew that’s been plaguing my peace lately seems to be equal parts professional burn-out, imposter syndrome, workplace political BS, and lack of inspiration. Stirred together with chronic anxiety and social isolation, and that thick, bubbling, acrid paste of unrelenting discontent begins to set into a cognitive and emotional concrete that is extremely difficult to remove.

So, being prompted by both my own cussed stubbornness not to be a quitter and today’s Reason Not To Quit, I decided to examine the situation. And, because I’m a literal, linear thinker, I resorted to using lists to help with the analysis. I started by listing why I’m struggling, then listed what I’m good at, what I need, and what’s in my way. The final list is supposed to be what would make it better, but so far I have nothing jotted there.

Themes I’ve uncovered in the various lists reduce to: lost and stuck.

Reasons I’m struggling include the feeling that I’m bereft of professional creativity and that I’ve lost the plot and the purpose I’m supposed to fulfill. Yet the top three things I know I need to be happy in my work are intellectual challenge, to contribute meaningfully to something valuable, and clarity of purpose. And things I know I’m really good at include issue spotting, problem solving, and diplomacy. And what’s in my way are things that obscure those levers: fear and insecurity, workplace politics, personal and systemic inertia, lack of imagination/creativity/inspiration.

I don’t think the obvious intersections among these things are accidental. When I am challenged and contributing to a well-defined goal that I believe in, I excel at identifying and strategizing solutions to obstacles and at leading and persuading others to achieve those solutions and the ultimate goal. But when there is no clear goal or its shape and boundaries are obscured by a fog of emotional, organizational and political flack, productivity and engagement tend to grind to a halt and ingenuity fades. When those tools are blunted and the stress is high, the doubts begin to flood in and I get swept into a current of fear, uncertainty, doubt and dread (FUDD) that blinds and hobbles an otherwise sharp and incisive brain.

It’s all well and good to know this, to recognize a cause for this rut. It’s a whole ‘nuther thing to know what to do about it. Hence the empty list of “what would make it better”.

I don’t have answers, only more questions. And I’m tired enough that my ability to bootstrap my own path out of the morass is pretty low. I’m feeling very lost and discouraged, uncharacteristically lacking in tools to fix my own problems.

And that admission in print has my heart pounding and my brain screaming for me to delete it, not let anyone see how useless I’ve become. But I’m going to leave it there and risk the derision and embarrassment that will likely result, because it may be the one thing I can do today to break the cycle of anxiety and let me see a crack in the solidified sludge coating my brain.

Assumptions

Wow, sometimes I think I might be prescient. I started writing this last Saturday, following a train of thought that has been nagging at the back of my brain on and off for a while now. A couple of things have happened in the three days since I started writing that seem to confirm all my thoughts on this topic. Weird how the brain works sometimes.

——— o0o ——-

Everyone assumes things, big and small, right and wrong, from time to time. There are some overt assumptions given as a starting point in certain situations that everyone involved agrees to be true. But often when we speak about assumptions it is in the context of blind assumptions, those thoughts that set a baseline, coloring our actions and outlook on a given topic, person or activity, without much basis for that thought or opinion. Those kinds of beliefs can be tricky to navigate and hard to challenge and change, especially when they are about ourselves.

Lately, I have been encountering assumptions that I have about myself in odd, unexpected ways. For the most part, I think that’s a good thing. Being aware of what we think about ourselves helps us examine our path and can help us make good choices (or bad) and take us in new and exciting directions. It can also make us retrench in those beliefs, habits, practices that we find comfortable and true, often regardless of other knock-on effects of keeping those things in tact.

At times, I feel that this constant self-examination, endless striving to improve, to be and remain positive, to challenge every shortcoming, is just another treadmill of “not good enough”. It feels like all this self awareness, personal growth and discovery work is more about destruction than construction. Some days it feels like there’s nothing good enough in me and I’ll have to completely remake my entire being in order to get to a place where I can look at myself in the mirror (both physical and metaphorical) and be content that the person looking back is acceptable.

This self assumption of inadequacy is insidious. It lurks in places you don’t ever expect to find assumptions. There are plenty of overt, obvious places where it is easily recognizable. These are predictable and annoying, sometimes hard to cut loose, but they don’t have much camouflage and are capable of being tackled head-on. The cynic in me sometimes thinks these are intentional distractions, ruses placed by the subconscious to divert attention from the deeper places where this assumption truly lives, to make it nearly impossible to root out and eradicate. If all our energy is focused on the surface assumptions, then the roots have time to go deep and unchallenged.

A place I’ve recently confronted this assumption – that I am not and will never be good enough – is superficially obvious, but there’s a taproot from the obvious surface to the hidden depths that I didn’t expect. And that unexpectedness makes me question if it’s really an irrational assumption or just the plain truth that I have to accept.

The surface bit is easy: I encounter disapproval/rejection/reprimand and I immediately assume I’m in the wrong or not up to standard, so that treatment must be deserved and I need to change and improve to be worthy of better treatment.

Now, clearly, there are times when everyone falls short and that self-castigating assumption is accurate. Being a mature adult means taking accountability for our mistakes and flaws and committing to do or be better. This is a healthy response to confronting personal shortcomings.

But the deeper bit is harder to articulate. It’s part “I’m working really hard to improve X quality/personal trait yet am not seeing expected results” and part “damn, I thought I’d mastered that one, but I guess not”. I guess what it boils down to is that frequency matters, more so than personal effort. Basically, if criticism is repeated, especially when it comes from different sources, then I gotta think that it’s not my irrational insecurities, but fact.

That’s painful on a lot of levels, but mostly it hurts to know that my inner saboteur was right all along. It’s painful and embarrassing to discover that I was a fool to take comfort in the easy platitudes of well-meaning acquaintances who urged me to believe myself to be good and smart and worthy, when my brain was telling me where I was falling short of all of those standards.

So what do you do when the illusion is revealed and all your comfortable self beliefs are debunked by cold fact?

I suppose the healthiest response is to redirect all that self-improvement energy to a more realistic, achievable goal. When your inadequacy has been proven to be reality, get to work on becoming adequate. Seems fairly straightforward. But so much in life that seems simple is not. Bootstrapping yourself to the finish line from square one is really f’ing hard and exhausting. Especially when the leaden weight of failure is still hanging around your neck.

So the real question is how do you take that leaden noose off your neck?

Let me know when you find out, won’t you?

Some things

I’ve said a few times over the last several weeks, both on here and in conversation with various friends, that there are some awesome cool things going on in my life lately. I’m grateful to be experiencing it all. Life isn’t perfect and there are good days and bad. But I’m thankful that I average a goodly percentage more good than bad. It’s a privilege and a blessing to experience joy in a world gone haywire. And because it’s a blessing bestowed when sharing your joy, I am gonna relate a few of the awesome things going on right now.

1. Although I said in my post at the beginning of the year that I wasn’t keeping a report card of my progress this year, I did post a few goals that I wanted to advance this year. One of those was to pluck up the courage to ask someone I find attractive out on an IRL date before the end of the year. I am happy and proud to say that I have accomplished this goal and more. She asked me out first, but I have since asked her and we’ve actually been out several times and are looking forward to more. So, if you happen to notice a certain lightness in my step and an enigmatic grin on my face at odd times, you have your explanation. 😎

2. Connection is an incredible, life-giving ‘magic’ that defies my ability to define. But it is undeniable, joyous and freeing when it happens. Finding common ground in habit and experience and philosophy and passions brings such a wonderful feeling of belonging and validation. Being seen and affirmed and encouraged in your identity is one of the most beautiful things one human can do for another.

3. OMG, another one of my absolute favorite lesfic authors followed my blog!! Excuse me while I fan-girl for a hot minute.

4. Gifts aren’t everything, not even the main thing. But when it’s something the giver heard you describe as an aspiration, not as a request for anything, just something that would be a joy in your life, and they gift you that, that’s a great thing. It means they see and hear you, not just with their eyes and ears, but with their mind, their energy. Those are moments and gifts to cherish, no matter how small they may seem.

5. Finally getting my shot at playing D&D! And not just any old game, an online game of a bunch of cool queer people from a bunch of different places around the world. I know nothing and am pantsing it with minimal research, but the group knows I’m a noob and graciously welcomed me anyway. So excited! Been trying to get a chance to learn and play since I was 12. Can’t wait for the fun to begin!

6. Bonus: Recently I’ve had occasion to note how good it feels to be happy for, and to rejoice with, friends for whom great things are happening. The speed at which warmth and happiness can spread when good things go right for good people is astonishing. A promising job interview here, a realized transition there, a new home for that one over there, the start of a professional practice for that friend on the other side, and the giddy elation of a new relationship for still another over yonder. What a bounty of goodness surrounds us, even when there is darkness in the world.

My friends, I hope this new month and new season is full of joy and positivity for you all. May the fun little things and the inspiring big things lift your spirit. Enjoy the turn of the season and the colors and smells and unique hallmarks of the season in your corner of the world. Keep warm and dry and happy.

Contemplations

I wrote this a couple days ago, after a particularly rough bout of ambush emotions. I’ve let it sit and after some sleep and a re-read, I have decided it’s not entirely cringe-worthy and over-emotional, so I’m publishing it. But be warned: it isn’t the most logical or inspired thing I’ve ever posted.

— oOo —

There are times when I regard my brain as a foreign entity, as if it weren’t really a part of me, as if “me” is separate and distinct from my brain. I guess that’s the essence of the mind/brain debate. Does consciousness exist apart from cognition? Does the biological organ of the brain exist separately from the consciousness? Is consciousness the soul? These are unknowable facts, in my estimation. But what I do know as fact, as lived experience, is that my brain occasionally begins to work in ways that I do not recognize nor understand, leaving me feeling as if it exists separately from who I understand myself to be.

That’s often frustrating and sometimes scary. I cringe putting that admission in writing because I’m conscious of the fact that many will think me crazy, deranged, defective for thinking my brain and my self are severable in any way. But that’s the best way I know how to describe the experience of recognizing a thought pattern playing out in my brain and simultaneously feeling as if I’m separate, observing that pattern progress from outside of it because I feel no connection to that thought’s genesis and feel powerless to terminate it.

Lately, I’ve been actively thinking about a bunch of different concepts that intersect in my life in ways both predictable and surprising. There’s no way for me to encapsulate all of these thoughts in a blog post and no one, even me, would want to slog through it if I could. But a few of the connections and intersecting concepts are intriguing and might benefit from a public airing just to get them out of my head for a minute.

None of this is neat or tidy. None of it is resolved…maybe not even resolvable. It’s all a part of the messy, complicated, sometimes painful process of personal growth. My answers, to the extent any are forthcoming, are likely to be different from your answers on the same concepts and intersections. So, treat this as the thought experiment that it is and try not to get too caught up in problem-solving; rather, enjoy the journey of mere contemplation.

Three of the big concepts that have visited my cranial foreign office recently:

1.Apathy. Specifically, I have wrestled with how damaging apathy or indifference can be to interpersonal relationships, comparing (perhaps unfairly) the type and quality of that damage to that suffered from active abuse or intentional conduct of another ilk. Contrasting these impacts might be reasonable in some circumstances, but not in others. A big hurdle to taming this intellectual puzzle are the complicating factors, such as the nature of the relationship being examined, the relative power among the people in that relationship, any dimensions of privilege and marginalization that the participants occupy, and the personal characteristics of the people relevant to this relationship dynamic. That’s a ton of variables to control for in calculating the outcome of an analysis of the level of impact a participant experiences from the apathy or indifference of the other participants in the relevant relationship.

2.Authenticity. What role does validation of outside observers play in a person’s ability to live authentically in any given identity or presentation? If no one else within my inner circle of relationships (friends, family, colleagues, community) validates the identity or aspect of identity that I embody, am I likely to succeed in living that truth? Is this more complex than mere peer pressure? Is It more layered and nuanced than simply getting a nod or pat on the back as assurance that we’re “doing it right“? Does the community at large within the relevant demographic being evaluated as authentic feel the impact of an individual member’s failure to authentically embody that identity as a result of not being validated in that identity? What about if lack of authenticity is a result of something else?

3.Effort. This one is even more nebulous and hard to describe. My thoughts have been full of questions about effort, trying to quantify “enough” and “too much”, trying to ascribe qualitative value to types of effort, and trying to illuminate the points at which type and quantity and quality collide. This is all in relation to the questions on apathy and authenticity.

The ultimate culmination of all this thinking and puzzling and challenging and ideating isn’t clear. Is my brain trying to work out some therapeutic dosage of effort that promotes healthy authenticity and combats apathy, like some kind of emotional-political wonder drug? Or is this foreign entity trying to define the discrete boundaries of the emotional geographies of each of these concepts, charting the points at which borders combine? Or perhaps this is all just a lot of mental distraction to keep me from moving beyond the constraints and conditioned responses that my upbringing instilled?

I have no certain answers. But one thing that is certain is that my brain is not idle.

Vague Booking

So I’m a tad late to post. Most of the reasons for that are awesome, although I also have been fighting a bout of writer’s block. I’m not ready to go into all the details, but suffice to say I have been busy with other things and that’s a great reason to be a teensy lax here. Without context or explanation, here are some things from the last couple weeks that have me smiling:

  • IRL socializing is not as terrifying as I feared
  • Spending time with friends, old and new, fills my spirit in the best way
  • Paying it forward, in ways large and small, to help a friend or a friend’s friend gives me hope
  • Being seen, especially when you think you are invisible in one or more dimensions, is both scary and uplifting
  • Getting a push out of your comfort zone can land you in an exciting place
  • Chatting via text and video is a fun way to make connections and feel less isolated
  • Compliments that feel genuine are an exciting new experience
  • Smart, kind, quirky, fun and lovely new people are the best!

I’m smiling and looking forward to a lot of new experiences in the next few days and weeks. This is a great feeling. I hope you have something to smile about and look forward to, also. 😎

Thinking All the Thoughts

I’m in the DC area enjoying the long holiday weekend with some dear friends. They’ve been kind enough to put me up in their guest room and introduce me to their friends. We’ve had a great time relaxing, eating great food, having epic, soul-nourishing conversations, dissecting motivations and non-verbal signals in life events, and campaigning for the liberation of Princess Zelda. It’s a chill, wonderful reprise of our cabin time in the Blue Ridge Mountains this past spring. For me, it’s more practice at treating myself well and refusing to let my job consume my existence.

Speaking of my job, I’m still working on an exit strategy. While I’ve had some success at maintaining a more liberated, hands-off, own-your-own-problems attitude since returning from my amazing Alaska Cruise Adventure, there is still a great deal of stress, strain, and workplace political drama that is tarnishing the gloss of this job’s appeal. Honestly, I’m over it and want to be free of the burden if has become. But the reality is that my personal integrity, sense of professionalism, and plain human decency won’t let me just walk out. Also, like most of us, I need an income.

All of this, relaxing, being free and fed-up at the same time, is coalescing into a need for action. It’s still dim, shadowy, inchoate at the moment. But the urge to act is there and growing more intense day by day.

Add to that the radical, un-examined and wild thoughts brought about by being completely free of responsibility (for the holiday weekend) and reading fiction designed to inspire spontaneity, even reckless abandon, and you have a powerful recipe for over-thinking. Book themes like “I survived a major disaster and now want to “truly” live my life to the fullest, so I quit my high-paying job in the city and moved back to my rural home town to run an eco-friendly small business”, and “I have worked too long on the corporate treadmill and yearn to quit and explore my creativity in my own studio” now have a curiously strong pull and seem eminently rational.

I am not a rash risk-taker, not in my professional life and not in my personal life. And when something, an event or decision, involves both job and home life, I tend to be doubly cautious. Yet I acknowledge that such caution can hinder growth and be an obstacle to joy and accomplishment.

So the question becomes how do I decide when is the right time to make a move, and which move do I make?

Yeah, I’m thinking all the thoughts. Don’t know where they’ll lead, especially after I’m once again back in the real world away from the lure of vacation-induced inhibition. But I feel certain that change is coming. What change and how quickly, is still unknown. For now, I’m gonna stay open and positive.

Creeping Sludge

A writer I admire, who’s published works and blogs I enjoy very much, recently posted a raw, vulnerable post to her blog about the toll that human interaction at a big event has taken on her introverted spirit. She has explained that she posts these thoughts that leave her exposed to others’ scrutiny in an effort to fight the stigma about mental health challenges and coping mechanisms.

I admire this bravery. There are many, including me, who shrink from being vulnerable to the examination and judgment of strangers and friends alike. But without the brave who expose the germs of anxiety and doubt and dread and depression to the light, the light has no chance to bleach away the stain of stigma, shame, and negativity that grows in the dark like fungus.

My own battles with this creeping sludge, more acute in the last year or so, have met with mixed success. I have chronicled most of this here, with mostly indirect references to the enemy. I’ve concentrated on my work to be and remain positive, to find the one good thing in every day that holds back a bit of the sludge, to be authentic and real. I’ve even acknowledged my failures and down days, named some demons to destroy their power. I’ve had many tall peaks of success and a few deep valleys of almost no success at intentional positivity. But overall, I believe the tally is still on the plus side, in the green and not the red.

Yet today is one of those that falls to the valley floor and adds a tick to the debit column. And, inspired by that author’s bravery, I’m going to fight this stain on my peace by exposing it to the cleansing light of transparency and vulnerability. Without the safety of hidden shame, this sludge will have no power to control my spirit.

What makes this particular encounter with the sludge so bad is that it has no apparent source, no catalyst or rationale. I was placidly content, feeling good about myself and my deeds one second and then the next I was literally gasping for breath in the wake of an unexplainable rogue wave of intense and sharply negative emotions full of criticism and self-loathing. Ambushed by my own brain, torn to tatters by my inner saboteur in a matter of seconds. And, truly, without warning or trigger. It’s baffling and infuriating.

Coinciding this morning with a particularly pronounced flare-up of the tremor in my hands that I’ve endured since second grade, this bout of emotional fatigue is acutely irritating. I’ve fumbled or dropped nearly everything I’ve touched since my eyes opened from far too few hours of restless sleep. Even had to change my shirt before I could leave the house because it fell victim to flying tea from a fit of shakes. This makes me feel dull and clumsy and useless – validating the hurtful things my brain insists on shouting at me.

I don’t know what brought all this on. It’s ridiculous. Intellectually, I know I’m not stupid and utterly useless, not a failed experiment of near-human biology, not a pathetic waste of space, not an imposition on the truly worthy occupants of this world. I know all of these hurtful, hateful, wrong things are the lies my anxiety tells me to perpetuate itself. I KNOW it’s a bunch of lies. I. KNOW. IT.

Yet, knowing and believing aren’t the same thing when the storm is raging.

This is the battle. Negotiating peace between the thinking, rational brain and the anxious, lying sludge is tricky. And it’s not a one-time event. Sometimes, like today, it’s a repetitive, iterative process of cajoling and pleading balanced with teeth-grinding, iron-willed cussedness (as my gran used to call my stubbornness). But calling it out into the light helps.

So, if you encounter a wild-eyed, bedraggled Butch in a possibly coffee splattered shirt and rumpled bow tie, muttering dark maledictions under their breath, maybe cut ‘em some grace and give ‘em some space. Everyone has an off day now and then and could benefit from the charitable kindness of their scruffy grumpiness being overlooked and not commented on.

Cautiously Hopeful, or Hopelessly Optimistic?

I’ve been trying to retain that relaxed, balanced, low-stress feeling I had during my vacation. I’ve been working hard to simply respond to the question asked or to the portion that is rightfully my responsibility, without taking on the jobs of others and without feeling guilty for not owning the problem. For the most part, I have been successful.

Yesterday, I had a big meeting that I knew would be fraught with emotion and anxiety for my whole team. The COO of my company was set to meet with my entire global team to respond to their concerns and reactions to comments of his that my team felt unfairly targeted them and blamed them for the challenges the sales organization has had closing some deals. He was also going to speak to the upswing we’re seeing in disrespectful behavior and unreasonable workflow demands from the sales organization, especially since the COO’s disappointing public comments. Morale has suffered since his comments three weeks ago, and I asked him to engage with us in a dialogue and help strategize a way forward.

We had our meeting. The COO was direct and kind, engaged and attentive. My team were receptive and listened and spoke respectfully and directly. And he did apologize for his poor choice of words and the hurtful impact they had on my team. Overall it was a positive experience and I’ve received mostly positive feedback from the rank and file employees. While I don’t expect that a single, 90-minute call will magically heal all wounds and solve all problems, it feels as if the tone is turning back to positive and constructive, from negative and morose.

We left the meeting with a few areas of focus to collaborate with the sales organization and with a firm invitation to re-engage with the COO if the need arises.

Today I had a brief re-cap with my senior leaders to gather their thoughts and any feedback from their teams. The sense seems to be that we had a little time to vent our collective spleen and have a whinge and received a sincere apology, but that we are going to have to soldier on in the face of uncertain horizon for achieving change. They did all acknowledge that the effort and engagement at the senior executive level has been a good step toward soothing the insult my team felt. But there’s a clear feeling of wait-and-see if any real improvement happens in the practical aspects of process discipline/improvement and sales rep behavior, while remaining mildly hopeful that the action plans discussed yesterday might bring relief.

I’m struggling to decide if their cautiously optimistic response is a good foundation for my hopeful optimism, or if I’m fooling myself into seeing more than what’s really there because I’m still riding a wave of mellowness after my epic vacation.

I never want to delude myself. But I also don’t want to sacrifice this new, lower-stress approach to work and go back to carrying the burden of everyone else’s problems. Yet, since the concern is the health and engagement of my team in the face of high stress, high demand, and high incidence of mistreatment, this is my burden to bear. At least it is to the point of seeking redress for them from the right leaders. But those who own the processes that are broken and those who are acting disrespectfully must carry the burden of implementing change. And since that’s not in my control, we’re all uncertain how and when that change will happen.

So am I being stupid to be hopeful and allowing time and distance for things to work without my direct, hands-on management? Am I shirking my responsibility? Or is this what all that conventional wisdom about ‘setting a direction and letting the team steer the ship’ is all about?

Honestly, I’m leaning toward the latter. I’ve done my bit by hearing and acknowledging their issues, raising it in frank discussion with senior executives, arranging for the dialogue, and agreeing on next steps. I feel like now the operational teams, mine and sales’, need to carry the ball from here. I’ve coached and trained and have confidence in my team. Letting go and giving them the freedom to implement is as much a vote of confidence as it is good management. So I shouldn’t feel guilty about the guide-and-release approach or for my lack of stress and anxiety from having let go of that burden.

Right?

Ufda, Temptation!

Man, I’m telling you, that first full week back from vacation is tough! The last few hours of the workday on Friday, in which I’m currently mired, are the hardest. My brain seriously wants to shift back to holiday-mode. There’s this weird tension between it wanting to shut down altogether and wanting to be all contemplative and deep about topics wholly unrelated to the job I’m supposed to be doing.

I had a really satisfying text conversation during my lunch break that covered some weighty thoughts on gender. Might turn that into a post one day. But that open exploration of a topic near my heart was gateway drug to afternoon distraction, because now my brain is saying that it’s play time, not work time. My mind is busy flitting from topic to topic and outlining stories I want to write, leaving little energy for such trivialities as executive duties and contract interpretation.

On top of tempting intellectual puzzles, there is the fact that it’s August 2nd and only in the mid-70s outside. Even though it’s overcast, the gorgeous temps are calling for me to go sit outside somewhere green and read a book or just listen to the birds and the breeze in the trees. I wouldn’t even mind if it rained a little. I just don’t want to be sitting in an office behind a desk dealing with dreary legalities.

But I’m not giving in. I’m going to be a good corporate attorney and boss, set an example of discipline, and buckle down. There’s a contract to review, a policy exception to deal with, and a conference call next week to prepare for. I can do these things. I will do these things today. I will give them my best effort. And then I will leave, enjoy my weekend, and give no further thought to job and office until Monday morning.

This is me being a professional adult and setting goals and boundaries. See? I can be both a badass boss and a person with a life, all at once. I’m gonna prove it to myself.

Operation : When in Doubt, Write it Out – in full swing and working it’s magic.

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